De Santosh Residency

05 May'24

06 May'24

1 room, 2 guests

De Santosh Residency

Davisdale, Tamil Nadu | Sun, 05 May - Mon, 06 May | 1 Room, 2 Adults

General

Amenities

Rules

Reviews

Location

No rooms available

De Santosh Residency

Name: SV Residency
Address: Fern Hill

2-star Hotel · Davisdale, Ooty

2.5/5

(39 reviews)

Amenities

Parking

24-hour security

Lift/ Elevator

Room service

Housekeeping services

Bathroom

Property rules

Check-in: After 12:00 PM, Check-out: 11:00 AM

Unmarried couples NOT allowed

Guests below 18 years of age NOT allowed

Alcohol consumption allowed within the premises

Pets NOT allowed within the premises

See all 10 photos

Location

Davisdale, Ooty, Tamil Nadu, 643001

Ratings & reviews

2.5/5

(39 reviews)

Location

Rooms

Service

Value

Hygiene

Worst experience when one forgets anything in room. Hotel very expert in cheating customers.

1/5

Quality A on Jul 23, 2023

I stayed in Hotel for 2 days. Just 6 Hrs. after checkout, my son realised that he had forgotten his silver chain in bathroom. We contacted the hotel several times. But every time they answered that they will check & call back. Afterwards they didn't care for our calls. I am sure they hided the truth. Why such bad behaviour with Customers ?

5/5

490piyushs on Oct 13, 2022

Amazing 👏 stay we had... it was my 2nd time in ooty.. staff is really helpful, we checked out n came back from our tour for fresh n up ...n he just give us one room for half n hour very helpful nice rooms 👏 👌 👍 definitely I'm gonna comeback

3/5

373sandeepb on May 08, 2019

This hotel is near to rose garden. i have visited this hotel with my family and friends. Rooms are not good at all and its stinky. Wash rooms are not maintained properly. We have to pay special attention to lock the rooms. food in the hotel is not good and we need to go out to eat good food.

1/5

HereForTruth on Apr 22, 2019

We had booked the hotel tickets online. When we checked in, we realized that the pics shown for the room were completely different from what was actually there. It was a dilapidated room, broken bathroom(door not getting closed, so small that u cant even take bath in it, leaking pipes and taps). We were told that it was semi-deluxe room and will get a deluxe room if we pay Rs1500 extra which we did. Got a bit better room but very smelly. No ventilation in the bathrooms. The intercom also wasnt working. Room Service - The intercom wasnt working, so we went to the in-house restaurant to order tea. After waiting for an hour, we went again to remind, but still no tea. Went again after 20 mins - stood there and then after 20 mins - we could finally get the tea. There was no hot water in the room, we were told that you are late - all the hot water was used up and will have to wait for another hour to get it. While there was hot water in other rooms. Restaurant - Please be careful before u use any furniture. While we were in the restaurant a female fell down while sitting on the chair as it was broken. In summary, if you are thinking of booking this hotel based on the prices and pics - you are getting fooled. We ended up paying much more and still didnt get what was shown. P.S. Forgot to mention the swarm of house-flies there

1/5

Olivia A on Aug 02, 2018

We entered the hotel and first impressions were it looking rather positive, we were given our room and even as we walked up the stairs it turned down hill. The hotel is very warn down and has no upkeep to eat. We then entered our room which we were made aware had air conditioning on booking.com which it didn’t. I heard downstairs to make them awRe in hope we could change our room. On my journey down, the stairs were wet and I slipped down them grazing my arm, safe to say it hurt. Not a single person asked if I was okay or helped. I made them aware of the water and all the did to solve the issue was put a rug over it and the roof was still leaking. So the lack of health and safety and care put me off. We then asked to change our rooms as we thought we were paying for air conditioning. They showed us another room which again didn’t have air conditioning. Frustrations then running high we asked for out money back so we could move to another hotel that suited our needs.